Uptown Aces Casino Review

When a casino operator manages multiple brands, it can sometimes become very repetitivefor players. This is not the case when it comes to the ownersof Uptown Aces casino. This casino has a very 1980s neon theme to it, invoking memories of the classic television show Miami Vice. After falling down the rabbithole of that show, we got back to reviewing this casino to determine if it is more than the glitz and glamor and if it has some value to our readers.

About Uptown Aces

Uptown Aces os one of the many brands owned and operated by the Deckmedia Group of casinos. This group, based in Antigua, have over a dozen brands under their control, including the Australian themed Fair Go casino which you may have heard of in the past. All the Deckmedia casinos are licensed from the country of Curacao, which is one of the more lenient jurisdictions in the world.

Uptown Aces havebeen around since 2012and isopen to players from all over the world with a few small exceptions. This is actually good for Australian players, as the site draws from a larger player base for promotions and bonuses.

Software Suppliers

While Deckmedia can choose from manydifferent software suppliers with which it has a relationship, for Uptown Aces the company works with Real Time Gaming. This developer, which has been in the industry almost since its infancy in 1997, has built a tidy stable of games. The most important decisionthe company made was to stay focused on the American online caisno market in light of the UIGEA legislation in 2006. This makes RTG one of only a handful of U.S.-friendly suppliers, and the company has seen a lot of growth as a result.

RTG offers operators both a downloadable casino software or the ability to play games from within any internet browser. This is not as common as it once was, as the majority of companies are focusing on the no-download versionof their games. RTG still has a loyal following of players on their downloadable platform, so the development team continues to improve it.

Welcome Bonus

When you arrive at the Uptown Aces site, you are greeted with Miami-themed colors and banners. Looking past the design, the first thing we noticed was the welcome bonus, which boaststhat you can earnup to $8,888 in bonus dollars alone with 350 Free Spins. Well, this seems like a great offer to us. The bonus is actually split over your first six deposits as per this table:

Deposit Bonus Spins Up to Coupon Code
1st 250% + 50 $2,500 UPTOWN1ACES
2nd 150% + 50 $1,500 UPTOWN2ACES
3rd 100% + 50 $1,000 UPTOWN3ACES
4th 100% + 50 $1,000 UPTOWN4ACES
5th 100% + 50 $1,000 UPTOWN5ACES
6th 188% + 100 $1,888 UPTOWN6ACES

 

Upon further review, we determined that this bonus is actually only open to pokies players. Table Games players are offered a very different bonus structure:

Bonus Up to Coupon Code
150% $750 TABLEACES1
75% $750 TABLEACES2

 

We like that thetwo bonuses are separate, as the gameplay is very different for each type of player. The wagering requirement is the same for both (30x the Deposit + Bonus),andthere is no maximum amount for cashout purposes.

Online Pokies

Real Time Gaming hasclearly spent the majority of its development resources on the pokies catalog, and this can be seen in the quality of the games you will find in the lobby at UptownAces. Starting with the progressive jackpot games, which offer a chance to win huge jackpotswith a spin of the reels, you can see that RTG has worked tirelessly on the game themes and animations. The signature Real Series of pokies offer excellent storylines and characters built into the games, and the casino alsohas many of the classic titles and themes from the early days of casinos.

Table Games

We will admit that RTG’s table games, while satisfactory, are not thebest we have seen on the market. There aren’t as many titles as you might find at other casinos, but UptownAces does have all the classics available for play. The gameplay is excellent, but the graphics could do with a bit of a refresher. This isn’t to say that you should avoid these games – they are all still good – but we just want to manage your expectations when switching between the pokies lobby and the table games.

Video Poker

Video poker is the perfect combination of the speed of a pokie and the strategy of a card game. There are many great video poker variants in the Uptown Aces lobby, and given that you can play up to 52 hands at a time, you have lots of chances to find that elusive Royal Flush! From Joker Poker to Aces and Faces, the RTG video poker catalog is excellent, andwe are very happy to find them all in the lobby.

Customer Service

Despite the casino being hosted on the other side of the Pacific Ocean, the customer support departmentat Uptown Aces still works for Australian players. From the bottom right-hand corner of every page on the website, you are given the chanceto bring up the Live Chat window, and within a matter of seconds,an agent is available to help you with any of your concerns. There is also a telephone number you can use if you like to hear the sound of a voice at the other end of the line. You also have the option of sending a more detailed request via email, although you should expect to have to wait up to 48 hours for a response from the casino.

Live Dealer Casino

Despite the relationship that Real Time Gaming has with a couple of live dealersoftware suppliers, there are currently no live caisno games listed in the Uptown Aces lobby. While we respect that the owners may not want them, we think they may be making a mistake by not offering them to their players. The engagement from playing against a live dealer via a video stream is far stronger than that between a player and a computer dealer, so the popularity of these games from players and operators has been increasing on an annual basis.

Mobile Compatibility

There is currently no native app for Uptown Aces for iOS or Android, and we doubt there will be one released anytime soon. So, for mobile casino lovers, the Uptown Aces mobile casino site will have to do for the time being. Here, you will find the same games as on the desktop version, all formatted for the screens of mobile phones and tablets. As long as you have a newer device and a good connection, there is no quality lossbetween the two versions of the games.

Banking

Given that Uptown Aces accept payments fromAmerican players, there are many options that you may not recognize in the Australian market. While this list is the comprehensive list of options for deposits and withdrawals, you will find the most optimal choices for Australiansby heading to the cashier from your computer or mobile device.

Deposit Options

  • Visa
  • MasterCard
  • American Express
  • Skrill
  • Neteller
  • PaySafeCard
  • EcoPayz
  • Direct Money
  • Bitcoin
  • Bank Transfer
  • Transfer Money stations

Withdrawal Methods (max $4,000 per week)

  • Skrill
  • Bank Wire
  • Neteller
  • Bitcoin
  • EcoPayz
  • Check

VIP/Loyalty Program

We love the Uptown Aces VIP program. First off, it is a program based on earning loyalty points, which can be converted back to real dollars giving you a little more incentive to play longer. Second, it is a tiered program that is highly motivating, as you can see from these details:

 

VIP Level 1 Neon
Account Age Minimum 30 days
Minimum Purchases $1000+
Comp Points Accrued 500+
Neon Comp Level 1 point for every $9 bet
Instant Cashback 30%
Weekend Cashback 10%
Daily Bonus 100% up to $500
Extra Benefits $25 Weekly Reward
90 Days Minimum Activity $100 in deposits & 250 accrued comps
 

 

VIP Level 2 Downtown
Account Age Minimum 60 days
Minimum Purchases $5,000+
Comp Points Accrued 1000+
Downtown Comp Level 1 point for every $7.5 bet
Instant Cashback 35%
Weekend Cashback 15%
Daily Bonus 125% up to $625
Extra Benefits $50 Weekly Reward and Higher bet limits
90 Days Minimum Activity $200 in deposits and 1,000 accrued comp points
 

 

VIP Level 3 Midtown
Account Age Minimum 60 days
Minimum Purchases $10,000+
Comp Points Accrued 2000+
Midtown Comp Level 1 point for every $5 bet
Instant Cashback 40%
Weekend Cashback 20% ($20 Minimum Bonus)
Daily Bonus 135% up to $675
Extra Benefits $50 Weekly Reward, No Max bet rule, Higher bet limits and Expedited Withdrawals
 

 

VIP Level 4

 

 

Uptown

Account Age Minimum 90 days
Minimum Purchases $20,000+
Comp Points Accrued 5000+
Uptown Comp Level 1 point for every $4 bet
Instant Cashback 50%
Weekend Cashback 25% Instant Cashback
Daily Bonus 150% up to $750
Extra Benefits $50 Weekly Reward, No Max bet rule, Higher bet limits and Expedited Withdrawal

We think it is great that the casino has given all the details to you on the site rather than hiding them somewhere.

Recommendation

We love what Deckmedia has put together with this brand. While there are fewergames available from Real Time Gaming than other software suppliers, that doesn’t impact the overall enjoyment of the playing experience. We think our readers will have an excellent time playing with this casino and encourage you to give them a try.