Every year there seem to be dozens of new entrants into the online casino landscape. This makes for a highly competitive environmentand has led to the closing of many of the sites that date back to the earlydays of online gambling. This is not the case with BetOnline, who isone of the oldest and best-knownbrands in the U.S.-facing business. Our review today will look at this sitefrom all angles and will give you enough information to decide if this is a suitable place for your deposits.
We aren’t exaggerating when we say that BetOnline has been around for a while – the site first launched all the way back in late 2000. Back then, sports betting was the primary focus of the site, but it quickly added casino and poker to the mix to create a more well-roundedoffering for its players.
BetOnline is based in Panama, where it also holds its “license.”This is more of a business license than a gaming license, so this means there really isn’t a governing body watching over the site on behalf of the players. That isn’t the end of the world, but it does add a layer of risk which may be too much for some players.
The site has had its share ofissues over the years, and if you search on some player forums, you can read about some of the gory details. Most horrifying was an incident with its original Live Dealer software, where a player noticed what appearedto be some slight of hand from one of the dealers. A full investigation was launched, andthe software supplier was replaced, but this left a stain on the reputation of the firm. Add in some financial issues, and the company was finally sold a few years ago. Under the new management, things appear to have settled down.
BetOnline uses different suppliers for its RNG and Live Dealer casinos. For the RNG casino, they have selected Betsoft as their partner. There are limited options when it comes to suppliers willing to acceptplayfrom the United States, which is likely what went into this decision. Betsoft hasbeen in the business for well over a decade and have focused on bringing on U.S. friendly clients over the last few years.
Visionary i-Gaming is the supplier for the Live Dealer casino games, and while we will go into more details on the games themselves, this company has an excellent reputation amongst operators and players (and clearly don’t have the issues that the former supplier of games did).
As with all of our reviews, we like to start by making a deposit and taking advantage of whatever the Welcome Bonus is that is offered by the operator. In the case of BetOnline, as the company has multiple products available, they have gone with multiple welcome bonus offers. We are going to stick with the casino bonus for this review.
The Welcome Bonus is a 100% deposit bonus up to $1,000 in free play on your first three deposits. You should note, however, that this bonus is only good for playing in the casino, and there are separate bonuses for poker and sports. The wagering requirement for this bonus is 40x the sum of the deposit and the bonus, which is a very high number, so you should bear that in mind when trying to factor bonus dollars into your overall profitability.
Betsoft isdefinitely known best for their online pokies catalog, andwhen you look at the display in the lobby, you can understand why this is the case. The 3D games that Betsoft have developed offer player the same slots gameplay with some of the most detailed graphics we have seen in any pokies. While there aren’t any progressive jackpot games to play at BetOnline, that did not stop us from getting in a fullsession of playing, and games like Legend of the Nile and Mr. Vegas kept us very entertained.
Betsoft doesn’t rest its laurels on their pokies – the company offers afull suite of table games for players at BetOnline. We tested the majority of the games and found them to be excellent on all fronts. The graphics were not overpowering which is nice when you are playing simple card games, and there was no lag at all even when playing at very fast speeds. Overall, table games fans are going to like the options they see in the BetOnline lobby.
If you are a player who likes to shoot for a Royal Flush and win big in video poker, then you are going to be pleased with the selection at BetOnline. There are more than a dozen different game types to choose from, each with its own twist on the pay table. Playing video poker is a nice way to get the rush from draw poker with the speed of a pokie machine, so we always recommend it to our readers.
Live Dealer Casino
As we mentioned, the site ran into some issues with its first provider of Live Dealer games, but if anything that helped make the offering more secure for players! Visionary iGaming has a few different games that can be played using a live streamfrom their studio, and players will like how these games resemble a live casino experience.
BetOnline, despite having a full range of casino games, is still first and foremost a sports betting site, as can be seen by its Welcome Bonus. If you want to bet on the outcome of your favorite team, you are likely going to find a betting line in the sportsbook section of the website. We checked quickly and found the following sports readily available in the lobby:
- Martial Arts
To round out the product offering at BetOnline, there is a full poker product available. Here, players are able to play tournaments and cash games against players from around the world. While regulations that have been imposed in some countries have made the player pool smaller, that shouldn’t prevent you from finding the table that suits your game the best.
We like that there is a robust tournament schedule at BetOnline, including a weekly $100,000 guaranteed event. Add in a Bad Beat Jackpot bonus which at the time of writing this review stood at over $600,000, and you have a lot of opportunities to increase your wealth sitting at the poker tables.
Players who are running into trouble with the site in any form can look to the customer service department for assistance. The company has 24-hourtelephone customer service, but our Australian players will incurlong distance charges when making the call. There is no Live Chat functionality at this stage, so you are left with Email as your only other way to contact the site directly. The company does have a Facebook page and a Twitter account, but it doesn’tappearthat they are using these for support reasons at this stage.
BetOnline’s mobile option is to use the products via the browser of your phone or tablet. Have no fear – this is how most online casinos handle their mobile offering today, and the Betsoft games have all been formatted to play properly on the multitude of screen sizes that exist in the mobile market. At the moment there is no plan to create a native app for the platformso you will have to access the mobile site if you want to take your BetOnline experience on the road with you.
As with most sites that are taking action from countries like Australia and the United States, there are limited options for deposits and withdrawals. The good news is that BetOnline is one of the earliest adopters of cryptocurrencypayments, so if you already have a crypto wallet then you should have no issues getting your money to and from the site. If you aren’t ready to use currency like Bitcoin, that’s ok -there are some more traditional methods available toyou when you head to the cashier section of the website.
- Money Order
- Person to Person (Western Union, Moneygram)
- Use My Wallet
- Prepaid Gift Card
- Person to Person (Western Union, Moneygram)
- Wire Transfer
There isn’t a VIP programoutlined on the website, but that doesn’t mean that the site doesn’t treat its loyal players well. We guessthat you will need to show some level of activity before you hear from a VIP host, or you can always contact the site directly and see if they give you the information.
For a site that has been around as long as BetOnline, we are pleased to see that it continues to improve its offering. Whether it is adding products like Live Dealer casino games or offering great promotions to players who try mobile betting, there is no resting for this site. We are pleased to recommend BetOnline to any of our readers looking for an all-around gaming site.